# Generate Document - Upload Word Template

**URL:** <https://community.yeeflow.com/t/generate-document-upload-word-template/345>\
**Category:** Ask the community\
**Created:** [November 25, 2024, 8:44am UTC](https://community.yeeflow.com/t/generate-document-upload-word-template/345 "2024-11-25T08:44:04Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Endo](https://yyz2.discourse-cdn.com/flex032/user_avatar/community.yeeflow.com/endo/32/431_2.png) [@Endo](https://community.yeeflow.com/u/Endo)\
**Post date:** [November 25, 2024, 8:44am UTC](https://community.yeeflow.com/t/generate-document-upload-word-template/345/1 "2024-11-25T08:44:05Z")

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Hello Yeeflow Community,

I am facing an issue with the Generate Documents action in Yeeflow. I uploaded a .docx file as a template, but I cannot open it after uploading. I get an error message with Error code: -25.

 ![Uploaded file cant open](https://canada1.discourse-cdn.com/flex032/uploads/yeeflow/original/1X/a01c0456faf53342f214ce53ee63c1775329ee24.png)

However, when I convert the same file to a .pdf, I can open and view it without any issues .  
To help troubleshoot, I am sharing the .docx file here: [[Link to the file](https://docs.google.com/document/d/18qDQjuwk2Gm500LtVHDwsqin0qW1AuGB/edit?usp=sharing&ouid=116426498690015787317&rtpof=true&sd=true)]  
Could you help me understand why the .docx file cannot be opened? Is there a specific format or setting required for template files in Yeeflow?

Thank you in advance for your support!